Effective Date: December 29, 2025
Colorado Backflow Solutions respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://coloradobackflowsolutions.com/, contact us, request a quote, or schedule service.
1) Information We Collect
We may collect the following types of information:
Information you provide to us
- Name
- Email address
- Phone number
- Service address and/or billing address
- Property or device details you share (e.g., backflow assembly info, sprinkler system details)
- Messages you submit through forms, email, or text
Information collected automatically
When you visit the Site, certain information may be collected automatically, such as:
- IP address
- Browser type and device information
- Pages viewed and time spent on the Site
- Referring website or source
This information is typically collected through cookies and similar technologies.
2) How We Use Your Information
We use the information we collect to:
- Respond to inquiries, provide quotes, and schedule service
- Perform backflow testing and related compliance services
- Communicate with you by phone, email, or text (including appointment reminders)
- Improve our website and customer experience
- Maintain business records (including service history and compliance documentation)
- Protect against fraud, abuse, and security risks
- Comply with legal obligations
3) How We Share Your Information
We do not sell your personal information.
We may share your information only in the following situations:
- Service providers: We may use trusted third parties (such as website hosting, form tools, email providers, scheduling tools, or payment processors) to help operate our business. They only receive information needed to perform their services.
- Legal requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect our rights and safety.
- Business transfers: If the business is reorganized, merged, or sold, your information may be transferred as part of that transaction.
4) Cookies and Analytics
Our Site may use cookies and similar technologies to:
- Remember preferences
- Understand how visitors use the Site
- Improve performance and marketing effectiveness
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
5) Communications (Calls, Texts, and Email)
If you contact us by phone, text, email, or through a website form, we may communicate with you to provide quotes, schedule appointments, send reminders, and follow up about services.
Message and data rates may apply for texts depending on your carrier.
6) Data Security
We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7) Data Retention
We keep personal information only as long as necessary to:
- Provide services
- Maintain records for business, tax, and compliance purposes
- Meet legal requirements
8) Your Privacy Choices
Depending on your location, you may have the right to:
- Request access to the personal information we have about you
- Request correction or deletion of your information
- Opt out of marketing communications (you can unsubscribe from emails or ask us to stop)
To make a request, contact us using the information below.
9) Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies.
10) Children’s Privacy
Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children.
11) Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
12) Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Colorado Backflow Solutions
Email: aaron@coloradobackflowsolutions.com
Website: https://coloradobackflowsolutions.com/